The IT checklist for reliably working from home

Working from home reliably depends on more than just having WiFi. A handful of specific checks catch most of the issues that turn into a missed call or a lost afternoon.

Connection reliability, not just speed

Confirm your work desk actually gets strong, stable signal, not just "connected." If your router is far from where you work, that's the single most common cause of dropped calls during work hours, and usually the easiest to fix with better placement or an added access point.

A genuine backup connection

For anyone whose work depends on being reachable, a mobile hotspot or secondary connection as backup is worth having configured and tested before you need it, not discovered mid-outage during an important call.

Basic security hygiene for work devices

Work devices should be on a secured, ideally separate, network from smart home devices, kept updated, and backed up. If your employer requires a VPN for work systems, make sure it's tested and working from home before you need it urgently.

What we check on a home office visit

We test signal strength at your actual desk, confirm backup connectivity options, and check that your setup would survive a router restart or a brief outage without derailing your workday.